New Product Returns Eligibility
Product Condition: New only
Return Window: 15 days from date of delivery
Method: Returns must be made by mail
Return Label: Download and print — customer is responsible for return shipping
Restocking Fees: No cost
Refund Processing Time: 15 days from the date the return is received and inspected
Important Exclusions:
– Used books are not eligible for return or refund under any circumstances.
– Digital editions, including downloadable software or ebooks, are also non-returnable and non-refundable.