PRIVACY POLICY
Who we are
Jolene MacFadden
Jolene’s Bookstore
19021 165th Ln
O’Brien, FL 32071
(386) 269-2802 (leave a message only)
What personal data we collect and why we collect it
We might collect some personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.
This is collected for those who purchase from our online store and stays in our database for as many years as the tax code requires. We also collect some information from those who just wish to receive our newsletter, comment on our posts, etc.
By default, WordPress (Our Content Management System – CMS) does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However, some of your plugins may collect personal data. You should add the relevant information below.
Comments
In the comments section, we capture your name and email address. Spam comments are deleted.
Media
All uploaded files are usually publicly accessible. If you upload any pictures they will be available for as long as they are on the site
Contact forms
We keep contact form submissions for as long as the website is up and is for customer service purposes, but you do not use the information submitted through them for marketing purposes except for those who sign up for our newsletter. All spam contacts are immediately deleted.
Cookies
Cookies are collected by WordPress for signing into your account. By WooCommerce for our customer information.
Analytics
Our analytics are used by our marketing personnel to determine where our visitors are coming from and which pages, products, and media they visit during their stay. No personal information is kept. But we do not the IP address to help determine if there are spammers visiting.
Who we share your data with
By default, WordPress does not share any personal data with anyone. Any other plugin that we use does not share your data either. We do not have access to your financial or banking information either.
How long we retain your data
The only data that we keep more than for a few days is your client information and sign-in. This is not shared with anyone.
What rights you have over your data
Other than spammers whose data is erased as soon as possible, regular visitor and customer information is kept as long as the tax code requires keeping it on file.
Where we send your data
European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. So in addition to listing where data goes, you should describe how you ensure that these standards are met either by yourself or by your third-party providers, whether that is through an agreement such as Privacy Shield, model clauses in your contracts, or binding corporate rules.
Contact information
All spammer information is immediately erased. Authorized clients, customers, and readers’ basic information is kept on a semi-permanent basis unless you request that it be erased. For customers who have purchased any merchandise, we have to retain your basic information for a minimum of 7 years. Since there is only one employee of this business use our contact form or leave a message on the phone listed above.
Additional information
See other sections below
How we protect your data
This may include technical measures such as encryption; security measures such as two-factor authentication; and measures such as staff training in data protection.
What data breach procedures we have in place
To deal with data breaches, either potential or real, we have internal reporting systems, contact mechanisms, or bug bounties.
What third parties we receive data from
Third-Party data information is listed down below.
What automated decision making and/or profiling we do with user data
The only automated process we have is creating your account, selecting your password and then go through the payment process after you have purchased any merchandise
Industry regulatory disclosure requirements
There is no industry regulation that pertains to our business except for those regarding regular business accounting and taxes. \
WordPress:
Who we are
Our website address is: https://bookstore.jolenesbooksandmore.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
WooCommerce
We collect information about you during the checkout process at our store.
What we collect and store
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed. Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order! We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order, Respond to your requests, including refunds and complaints, Process payments and prevent fraud, Set up your account for our store, Comply with any legal obligations we have, such as calculating taxes, Improve our store offerings, Send you marketing messages, if you choose to receive them, If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We only share portions of your data with the credit card processing company, the Printing-On-Demand (POD) to process your orders, etc.
PRINTIFY
See
PRINTFUL
https://www.printful.com/policies/privacy
https://www.printful.com/policies/terms-of-service
Payments
In this subsection, you should list which third-party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details. https://www.paypal.com/myaccount/privacy/privacyhub
PAYPAL CHECKOUT
By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.
STRIPE CHECKOUT WITH WOOCOMMERCE
https://stripe.com/privacy
ASKIMET
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).